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Have you decided that you need a cleaning services company, but have no idea where to start? How do you find one and what should you be looking for in a cleaning company? The questions are many and the answers are few, so we have compiled a list of things to consider when hiring a cleaning company to make your experience as smooth and stress-free as possible. 


You should always do your research on a cleaning company before hiring them. While online reviews are a great way to find out more about the company, it is always a good idea to ask for references so you can get an inside look at the company and how they work. 

Licensing and Insurance

You should always make sure that a cleaning company has a valid license and insurance coverage because working with an unregistered business has many risks. There are unfortunate instances where a worker can damage something or get hurt on the job and you wouldn’t want to be held responsible in those situations. 


The best way to determine the professionalism of a cleaning company is to observe its workers. An example of this is if their employees wear uniforms, this is an indication that the company is organized. In addition, a professional website that highlights its services and provides relevant information will speak volumes on how a company views and represents themselves.


You’ll want to inquire about packages/offers that a company has. Every cleaning company operates differently, so it will be difficult to go just based on what is on the website. Many times you’re able to work with the company to satisfy your requirements.

Cleaning Supplies

Some companies have their own cleaning supplies and tools while others request that you supply your own. Companies that do request your provide your own will usually work with you to determine what supplies they will need to get the job done and sometimes sell their own kits. At Luna Janitorial, rest assured that we are equipped with the best eco-friendly products and supplies to ensure a detailed clean for you, with limited impact on the environment.

Customer Service

You should check the customer service of a company before hiring them. Contact them before hiring and ask a few questions, if they are prompt and thorough, you’ll know they have great customer service and will respond to any queries whether good or bad when your are their client.

Questions To Ask A Cleaning Company:

  • How long have you been in business and do your service any business that resembles mine? 
  • What is the screening process for employees? 
  • Are you insured? 
  • How will communication be conducted? 

At Luna Janitorial, we offer eco-friendly, detailed cleaning services for office, residential, and commercial properties. We consistently provide great services, with quality results, to ensure that you are satisfied with your space every time.

Related: Benefits of Hiring Professional Cleaning Services.